Stakeholder Engagement
Transparency and open communication
Identifying Key Stakeholders
Key Stakeholder Engagement
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Identifying Key Stakeholders
Effectively identify and manage key stakeholders to enhance decision quality and drive business success.
Identifying Key Stakeholders
AP Memory identifies key stakeholders with reference to the five core criteria of the AA1000 Stakeholder Engagement Standard (SES): Responsibility, Influence, Tension, Diverse Perspectives, and Dependency. We confirmed that there were no significant changes in our operational structure or stakeholder landscape in 2025 and have therefore continued using our previously established stakeholder identification results. Our key stakeholders remain categorized into 4 groups: customers, employees, suppliers, and shareholders.
Comprehensive Stakeholder Identification Results
Evaluation Results for the Five Dimensions of Key Stakeholders
Identifying Key Stakeholders
According to the five aspects of the AA10001SES, assessed by senior executives. AP Memory’s stakeholders have been identified.
Collecting sustainability issues
To better understand stakeholder’s concerned issue. AP Memory referenced international sustainability regulations and standards, industry benchmark and sustainability trend report, formulated a questionnaire.
Analyzing the significance of the concerned issues
Questionnaires were distributed to key stakeholders through the responsible department to understand their level of concern for each sustainability issues.
Assessing the significance of impact and verify the material issues
According to the result of survey, a meeting held by senior executives assessed the intensity and probability of actual and potential impact that operating activities have on environment, society, and governance. After discussion, material issues were confirmed.
Key Stakeholder Engagement
Encompasses communication and collaboration between a company and its key stakeholders to promote transparent, responsible, and sustainable operations.
Key Stakeholder Engagement
Stakeholder Types
Significance to AP Memory
Responsible Departments
Engagement Methods/Frequency
Key Topics of Concern
Customers
Key stakeholders focused on AP Memory’s product quality, services, business operations, legal compliance, and environmental stewardship
- Sales Center
- Product Center
- Quality Assurance Department
- Customer Communication Meetings /Irregular (multiple times)
- Customer Audits / Regular & Irregular (two–ten times)
- Customer Satisfaction Survey / Annually (one time)
- Quality Meetings and Complaint Handling / Irregular (multiple times)
- Product Quality
- Sustainable Supply Chain
- Product Responsibility
- Innovation Management
- Energy Management
Employees
Human capital is essential for AP Memory’s ongoing innovation and sustainable growth
- Administration Center
- Labor-Management Meetings /Quarterly (four times)
- Company-wide Staff Meetings /Quarterly (four times)
- Internal Announcements / Irregular (69 announcements in total)
- Innovation Management
- Information Security
- Product Quality
- Financial Performance
- Talent Attraction and Retention
Suppliers
Business partners that collaborate with AP Memory to enhance product quality and sustainability, while jointly addressing environmental and social challenges
- Operations Center
- Quality Assurance Department
- Supplier Assessments /Annually (one time)
- Business Ethics
- Product Responsibility
- Information Security
- Product Quality
- Talent Attraction and Retention
Shareholders
Provide AP Memory with key financial resources and focus on its financial performance and ESG progress
- Corporate Governance Department
- Finance Center
- Annual Shareholders' Meeting /Annually (one time)
- Financial Reports / Quarterly (four times)
- Investor Conference Calls / Quarterly (four times)
- Financial Performance
- Business Ethics
- Sustainable Supply Chain
- Innovation Management
- Information Security
Contact
Our company values the rights and interests of all stakeholders. To ensure transparent and effective communication, we have established an ESG section on our official website, along with multiple channels such as an Investor Relations mailbox, Employee Feedback mailbox, and a Whistleblower mailbox for violations of professional ethics. We actively promote two-way communication through customer satisfaction surveys, enabling us to accurately understand needs and feedback. In terms of sustainability management, we adopt a systematic approach through three key stages: Identification, Analysis, and Policy Formulation, ensuring that we address stakeholders’ concerns and expectations regarding sustainability issues. If you have any suggestions, please click “Contact Us” to share your feedback.
Sustainability Reports
Committing to sustainability
Declaration
AP Memory Technology actively promotes corporate sustainability